Contacting home while studying in the UK

Bookmark page

'Connecting with friends and family back home is easy when you’re studying in the UK. You can get good deals on international calls from the UK and international parcel delivery is very reliable. High speed internet access is also available in your UK place of study and many libraries, shops and cafes. '

Two students text at the Christmas markets in Manchester © Rii Schroer for Education UK International calls from UK mobiles

The cheapest way to make international and UK phone calls is usually with a mobile phone. Many packages offer discounted long distance call rates and you can even find deals designed for international students.

Typical UK mobile phone packages include:
  • Pay-monthly plans: you sign up with a mobile phone network and agree to use the network's service for a minimum period at a fixed monthly cost. You will usually be offered a choice of free or paid-for phones and different amounts of inclusive minutes, text and video messages to use each month.
  • Pre-paid plans: you sign up with a network and pay a minimum of 12 months' service in advance, at a cheaper rate than monthly plans. If you use the phone more than the agreed amount, the network will bill you monthly for the extra time/calls.
  • Pay-as-you-go plans: you buy credit for calls and messages in advance, either directly from the network or in the form of vouchers. You use the phone until the credit runs out and then you buy more credit. No contracts or bills are involved.
You can compare UK mobile phones and packages on comparison websites such as Money Supermarket .

Long distance call rates from the UK

You can save money on international calls from the UK on land-lines at your place of study or accommodation. Just call between 6pm and 8am and between midnight on Friday and midnight on Sunday and the international phone rates will be cheaper. Calls within the UK are also usually cheaper at these times.

If you make frequent international calls home you could buy a pre-paid international phonecard or account-based card. Compare cards carefully as rates differ. Making long distance calls using a card could work out cheaper than using the main telephone service provider.

Another option for low-cost calls to landlines and mobiles is to use Skype. You can use Skype software to make free video and voice calls, send instant messages and share files with other Skype users. To use Skype you’ll need access to a broadband internet connection.

You can find out more and register on the Skype website

International postage from the UK

If you prefer to write letters or send presents home, the UK has excellent international postage and shipping services. Post offices are usually open from 9 am to 5.30 pm Monday to Friday, and from 9 am to 12.30 pm on Saturday. Stamps are available at newsagents, supermarkets and special vending machines.

For more information on international delivery services from the UK visit the Royal Mail website.

UK internet services for international students
 
Internet usage is widespread in the UK. The majority of UK institutions provide free internet access and e-mail accounts for their students. Rooms in halls of residence may also have an internet connection provided at a set fee for the entire term or academic year.

While you’re studying in the UK, you should find that most high streets have internet cafés where you pay for web access by the hour. If you have your own laptop, wireless internet access is available for free in many coffee shops and public places. Some train services also provide this facility for a small charge.

Useful links:


Rate this article

The London Underground

Travelling on the Underground is the quickest way to get around London. Also know as the Tube, the Underground is a metro system with stations across London and links to all mainline London train stations.

If London is your place of study you should buy an Oyster Card. This gives you discounted travel on Underground and bus services. Find out more at the TFL website.

Registering with a doctor while studying in the UK

Make sure you register with a doctor as soon as you have found somewhere to live in the UK. You can’t receive any NHS treatment until you do. If your place of study has a health centre, you may be able to register there; if not they will recommend a local doctor or GP (General Practitioner) to you.

To register you’ll need:

  • proof of your student status
  • your passport
  • evidence of your new UK home address
You will then be sent an NHS medical card with an individual identity code, which you can also use to register with a dentist.

NHS Direct for international students

When you’re studying in the UK and need quick access to health advice, you can contact NHS Direct. This is a 24-hour confidential phone line staffed by professionally-qualified nurses who will give you advice and support on self treatment. If there is an emergency or your condition is serious, the nurse will call an ambulance if needed.

You can phone NHS Direct on 0845 4647 (calls are charged at a local rate from the UK only). Information and advice on the most common illnesses, and a range of treatments for them is also available on the NHS Direct website.

Search

Clear filters Filter by

Location

Type of attendance

Age range

Course length

Accommodation

Course Delivery

Vacation Courses

Clear filters Filter by

Location

School Type

Residential Type

Age Range

Special Needs

Dietary

Religious Tradition

Clear filters Filter by

Country of residence

Type of course

Awarding body